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Using antimalware tools

Webroot SecureAnywhere provides tools for manually removing threats and for performing actions associated with threat removal. You should only use these tools if you are an advanced user or if Webroot Support is assisting you. These tools allow you to:

  • Target a file for scanning and removal, while also removing its associate registry links (if any).

  • Launch a removal script with the assistance of Webroot Support.

  • Reboot after removing a threat yourself or using a removal script.

  • Reset your wallpaper, screensavers, and system policies.

To access and use these tools:

  1. Open the main interface.

  2. Click PC Security, then click the Quarantine tab.

  3. Under Antimalware Tools, click the View Tools button.  

    QuarantineViewTools.png

    The Antimalware Tools panel opens.

    QuarantineAntiMalwareTools.png

    See the table below for descriptions and instructions.

Antimalware tools

Reset desktop wallpaper

If your computer was recently infected with malware that changed your wallpaper, click the checkbox and click Run Tools.  

Reset screensaver

If your computer was recently infected with malware that changed your screensaver, click the checkbox and click Run Tools.

Reset system policies

If your computer was recently infected with malware that changed your system policies, click the checkbox and click Run Tools

Reboot in Safe Mode

If Webroot Support instructs you to reboot your computer in Safe Mode, click the checkbox and click Run Tools

Perform an immediate system reboot

To reboot your system after threat removal, click the checkbox and click Run Tools

Manual Threat Removal

To scan a specific file for threats, click Select a file. In the Windows Explorer dialog, select a file and click Save. Webroot SecureAnywhere launches a scan. When it's complete, reboot your system.

Removal Script

After Webroot Support sends you a removal script, save it to your computer. Click Select Script... to launch the tool.



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