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Close Up

Viewing the PC security status online

The SecureAnywhere website contains your license and status information for every computer in your SecureAnywhere account. If you have not yet created an account, see Creating a Webroot account.

To view PC status online:

  1. Log in at my.webrootanywhere.com.

  2. Click Go to PC Security.

    PortalGoToPCS.png

    The PC Security page opens and shows each computer managed in your account.

  3. Click on the desired PC.

    PortalClickPC.png

    A dialog opens that provides license information and status of previous scans on this device. If SecureAnywhere has not detected any threats, this panel displays "Protected" in green.

    Note: For easier viewing, you can change the display name for your PC. To do this, click the Edit link at the top of the dialog. Enter a new name and click the checkmark Icon_check.png.


    PortalAboutPanel.png

    If SecureAnywhere detected a threat during a recent scan, this panel displays "Infected" in red. Click on the Scan Information tab to view the scan results. In the Result column on the far right, you can click the View Bads link for more information about the threat. To remove the threat, open SecureAnywhere from your PC and run a scan (see Running an immediate scan). Check quarantine to make sure the threat has been removed (see Managing quarantined items).

    PortalAboutPanelBads.png

Note: If you want to remove an old computer from the PC Security panel (one that no longer includes the SecureAnywhere software), click the Advanced Options tab, then the Deactivate Computer button.

  1. If you are an advanced user, you may want to adjust the security settings for each PC managed in your account. To do this, click the drop-down arrow in the Security Setting field, select a new setting from the drop-down menu, and click the checkmark Icon_check.png.

Note: "Medium" is the recommended setting for normal use. You should only change the setting to "High" or "Maximum" if you suspect that your computer is infected.


PortalSettings.png

By default, Webroot SecureAnywhere uses the settings that you configured in the desktop application ("User Configuration"). To learn more about the settings, click the blue question mark Icon_question.png button next to the field. A panel opens that describes the type of protection available. To learn more about heuristics, see Setting heuristics.