Creating a Webroot account

By creating a Webroot account, you can view the security status of your device remotely. The SecureAnywhere website shows if your device is secure, or if it's infected with a virus, spyware, or other online threat.

Note: If you have a multi-licensed version of the AntiVirus, Essentials, or Complete editions, you can set access levels for additional users associated with this account. For more information about administrator functions, see the SecureAnywhere Website User Guide.

To create an account:

1. Open your browser and go to my.webrootanywhere.com.

2. Click Sign up now in the Create an account panel of the SecureAnywhere website.
   
   

3. Complete the registration information and click Register Now. (For more information, see the Help for the SecureAnywhere website.)
   
   Webroot SecureAnywhere sends a confirmation message to the email address you specified.

4. Open your email application. Click the link in the confirmation email message to open the Confirm Registration page.

Note: Until you click the link in the confirmation email and validate your account, you won't be able to log in to the Webroot SecureAnywhere website.

5. SecureAnywhere requests two randomly selected characters of the security code you specified when you created the account. Type the requested characters and click Confirm Registration Now.
   
   The SecureAnywhere website opens.

6. Click on Go to PC Security to access status information for your computer. For more information, see Viewing the PC security status online.
   
   Note: When you install SecureAnywhere on multiple PCs using the same multi-license keycode, their status information automatically displays in this website. For example, if you installed SecureAnywhere on five computers, the PC Security panel displays "5 PCs Protected." If you installed SecureAnywhere on an additional PC using a different keycode, you need to manually add its keycode to the website, as described in Adding PCs to your account.
   
   
   
   You can manage additional devices and features, as follows:

• If you purchased the AntiVirus edition of SecureAnywhere, you can add smartphones and tablets to the Mobile Security panel for central management. Webroot apps are available for Android and iPhone/iPad devices at Webroot Mobile & Tablet Security.

• If you purchased the Essentials edition of SecureAnywhere, click Set Up Account Now in the Backups panel. You can also add smartphones and tablets to the Mobile Security panel for central management. Webroot apps are available for Android and iPhone/iPad devices at Webroot Mobile & Tablet Security.

• If you purchased the Complete edition of SecureAnywhere, click Set Up Account Now in both the Backups and Passwords panels. Your Complete subscription also includes SecureAnywhere apps for your mobile phones and tablets. For download instructions, see Downloading SecureAnywhere Mobile Complete.
  

Adding PCs to your account

If you have a multi-licensed SecureAnywhere edition, you can install the software on additional PCs using the same keycode. After installation is complete, the PCs automatically report their status to the SecureAnywhere website and  appear in the PC Security panel.

If you purchased another SecureAnywhere product with a new keycode, you must add that keycode to your account before you can view it on the SecureAnywhere website. Follow the instructions below to add a PC with a different keycode.

To add a managed PC to your account:

1. Look for the arrow next to your login ID in the upper right of the panel. Click on the arrow to open the drop-down menu.

2. Click Manage Keycodes from the drop-down menu.
   
   

3. Click Add Product Keycode.
   
   

4. In the displayed field, enter your keycode and click Add.
   
   The new device will appear in the website the next time SecureAnywhere reports its status. You can force a status update by running an immediate scan on the PC.

Adding mobile devices to your account

Webroot security apps are available for Android and Apple devices at Webroot Mobile & Tablet Security. For Android smartphones and tablets, you can view status information in the SecureAnywhere website. Simply install Webroot's Android app using your Webroot account login credentials and the product keycode. The information for the mobile device then appears in the Mobile Security panel. If for some reason the device information does not appear, you can manually add its keycode in the Manage Keycodes panel. To do this, follow the previous instructions for Adding PCs to your account.

Notes: If you purchased the Complete edition, your subscription includes SecureAnywhere apps for your mobile phones and tablets. For download instructions, see Downloading SecureAnywhere Mobile Complete. When installation is complete, your devices automatically appear in your SecureAnywhere account.

The SecureAnywhere website will soon support the Webroot apps for Apple (iOS) devices.